Shipping policy

At Lavaya, we strive to deliver your favourite jewellery safely and on time.

Order Processing & Dispatch
All orders are generally processed and dispatched within 24 hours of order confirmation, excluding unforeseen circumstances, public holidays, or operational delays.

Delivery Time
Delivery times may vary depending on your location within the UAE and the courier service. Estimated delivery timelines will be communicated where applicable.

Shipping Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to courier issues, weather conditions, or other circumstances beyond our control.

Order Tracking
Where tracking is available, customers will receive tracking details to follow their shipment.

For any shipping-related queries, please contact Lavaya through our official customer support channel.

Lavaya — Jewellery chosen with care, delivered with love.